This post is a response to a question asked by a user on the support site AskShyam.com . This is the question asked by the user
“hello sir could you please explain how to check if my wndows 7 is genuine. I have hp pavilion g4 1200 lap comes with windows 7 home premium,is this an original version?”
It is a common question by a typical user who purchase his desktop or laptop along with a legal operating system or a user who purchase a retail pack of the Microsoft product to enjoy the benefits of a legal user .
1. How can you verify that your product obtained from your hardware vendor is genuine and you are not cheated to purchase a pirated product for a high cost ?
before you purchase the original version of windows visit the Microsoft website for a deatiled check list to look for in a genuine windows pack . Click on the image below
2. I become a victim of software counterfeit . I purchased the product on the best faith that I purchased the legit software . What should I do ?
First of all it is your fault to purchase a counterfeit software . You have to observe the steps mentioned above before you purchase. Still , if you have the purchase details and software CD’s with you , you can contact Microsoft describing the situation and Microsoft is ready to offer a Complementary kit for your Windows family or Office family of products. Please follow the steps below
Visit the link below http://www.microsoft.com/en-us/howtotell/default.aspx
click the option mentioned in the image and follow the steps that appear . Once Microsoft decides that you are eligible for a Complementary kit , it will be shipped to you